Job Opening in Food Industry

Job Opening in Food Industry | Hershey India

Position :- Quality Assurance Executive

Company: Hershey India

Location: Mandideep, Bhopal, Madhya Pradesh, India

Job Summary:
We are seeking a dedicated and experienced Quality Assurance Executive to oversee the day-to-day operations at our Mandideep plant in Bhopal. This role is pivotal in maintaining high-quality standards, ensuring compliance with food safety regulations, and driving process improvements.

Key Responsibilities:

Process Quality Control:

Conduct periodic inspections and analysis of beverages, fruit drinks, juices, soymilks, ketchups, instant tea & coffee premixes
Analyze online blend samples and finished products for physicochemical and sensory parameters.
Perform checks on finished goods during packing operations.

Monitor and analyze the water treatment plant.
Ensure compliance with Good Manufacturing Practices (GMP).
Handle customer complaints analysis, Root Cause Analysis (RCA), and Corrective and Preventive Actions (CAPA).
Report non-conformances promptly and lead the resolution process.
Ensure adherence to Standard Operating Procedures (SOPs) in blending and packing operations.

Routine Audits:

Conduct weekly and monthly audits such as PHC, GMP, Super six, etc.
Oversee internal audits for the Mandideep plant, including global and internal system audits.
Review audit documentation and manage risks related to quality.

Training and Development:

Identify training needs for the plant and guide the team in capability building.
Conduct internal training sessions as per schedules.
Plan and execute regular training sessions on quality parameters and guidelines.
Measure training effectiveness.

Process Improvements:

Stay updated with industry best practices in quality assurance and testing.
Periodically review operations for opportunities to enhance practices and reduce customer complaints.
Present improvement opportunities to the supervisor.
Assign approved initiatives to the team and track progress.

Personal Capability Development:

Take ownership of personal training and development plans.
Work towards continuous growth under the supervision of the Quality and Regulatory Compliance (QRC) Head.

Key Performance Indicators (KPIs):

FSSAI & FSSC compliance
Audit non-compliance
Global quality food safety audit
PHC, Super six audit compliance
Reduction in customer complaints

Minimum Knowledge & Skills:

Knowledge:

Basic technology fundamentals knowledge.
Deep understanding of food safety and quality.
Familiarity with FMCG business and financial concepts.
Experience in Project Quality Assurance, Process Quality, Supplier Technical Assurance, Quality management system, and regulatory compliance.
Preferred experience in co-manufacturing handling.

Skills:

Proficiency in handling and calibrating analytical instruments.
Experience in chemical analysis of food and beverages.
Knowledge of Quality Management Standards applicable to large-scale manufacturing and packing environments.
Exposure to FSSAI and industry-related regulations.
Proficiency in statistical tools and their applications.
Strong interpersonal and communication skills.

Sound administrative abilities and computer literacy.
Familiarity with the latest best practices in quality management.
Ability to collaborate effectively with various functions within the organization.
Experience in managing internal teams and global clients.
Demonstrated change management and conflict resolution skills.