Vacancy for Senior Executive (Quality Operations)

Position: Senior Executive – Quality Operations

Company: Mosaic Wellness

Location: Mumbai, Maharashtra, India

About Mosaic Wellness:
Mosaic Wellness is on a mission to empower Indians to lead more fulfilling lives through digital-first health coaches, addressing elective health concerns with a consumer-centric approach. Our integrated care model combines products and services with engaging content and community support.

Job Description:
As a Senior Executive in Quality Operations at Mosaic Wellness, you’ll play a vital role in ensuring the highest standards in the personal care, cosmetic, and nutra industry. Your responsibilities will include:

Conducting daily sampling and quality control testing of products and batches.
Collaborating with internal and external teams to address quality issues and implement corrective actions.
Developing action plans for non-moving inventory of QC failed products to optimize space utilization.
Coordinating with third-party labs and accreditation authorities for testing, documentation, and claims substantiation.
Managing relationships with vendors for QC testing and QA documentation.
Monitoring and addressing consumer complaints related to product quality on various channels.

Maintaining a comprehensive tracker for QC activities and collaborating with the NPD team for newly connected products.

Required Skills:

Excellent understanding of Quality Operations in the personal care, cosmetic, and nutra industry.
Ability to perform physical and, in some cases, chemical analysis of new products.
Ownership-driven working style to lead quality control and operations independently.

Qualification & Experience:

1-3 years of experience in a relevant field.
Graduate/PG in any science field (Bsc/Msc/B. Pharma/ M. Pharma/B.Tech/Mtech in Chemistry/Pharmacy/Biotechnology/Cosmetics/Chem Eng/Nutraceuticals) or Post Graduate Diploma in Perfumery and Cosmetics Management (PGDPCM).