Job Opening in Food Industry | Hershey India
Job Opening in Food Industry | Hershey India
Position :- Quality Assurance Executive
Company: Hershey India
Location: Mandideep, Bhopal, Madhya Pradesh, India
Job Summary:
We are seeking a dedicated and experienced Quality Assurance Executive to oversee the day-to-day operations at our Mandideep plant in Bhopal. This role is pivotal in maintaining high-quality standards, ensuring compliance with food safety regulations, and driving process improvements.
Key Responsibilities:
- Process Quality Control:
- Conduct periodic inspections and analysis of beverages, fruit drinks, juices, soymilks, ketchups, instant tea & coffee premixes
- Analyze online blend samples and finished products for physicochemical and sensory parameters.
- Perform checks on finished goods during packing operations.
- Monitor and analyze the water treatment plant.
- Ensure compliance with Good Manufacturing Practices (GMP).
- Handle customer complaints analysis, Root Cause Analysis (RCA), and Corrective and Preventive Actions (CAPA).
- Report non-conformances promptly and lead the resolution process.
- Ensure adherence to Standard Operating Procedures (SOPs) in blending and packing operations.
- Routine Audits:
- Conduct weekly and monthly audits such as PHC, GMP, Super six, etc.
- Oversee internal audits for the Mandideep plant, including global and internal system audits.
- Review audit documentation and manage risks related to quality.
- Training and Development:
- Identify training needs for the plant and guide the team in capability building.
- Conduct internal training sessions as per schedules.
- Plan and execute regular training sessions on quality parameters and guidelines.
- Measure training effectiveness.
- Process Improvements:
- Stay updated with industry best practices in quality assurance and testing.
- Periodically review operations for opportunities to enhance practices and reduce customer complaints.
- Present improvement opportunities to the supervisor.
- Assign approved initiatives to the team and track progress.
- Personal Capability Development:
- Take ownership of personal training and development plans.
- Work towards continuous growth under the supervision of the Quality and Regulatory Compliance (QRC) Head.
Key Performance Indicators (KPIs):
- FSSAI & FSSC compliance
- Audit non-compliance
- Global quality food safety audit
- PHC, Super six audit compliance
- Reduction in customer complaints
Minimum Knowledge & Skills:
Knowledge:
- Basic technology fundamentals knowledge.
- Deep understanding of food safety and quality.
- Familiarity with FMCG business and financial concepts.
- Experience in Project Quality Assurance, Process Quality, Supplier Technical Assurance, Quality management system, and regulatory compliance.
- Preferred experience in co-manufacturing handling.
Skills:
- Proficiency in handling and calibrating analytical instruments.
- Experience in chemical analysis of food and beverages.
- Knowledge of Quality Management Standards applicable to large-scale manufacturing and packing environments.
- Exposure to FSSAI and industry-related regulations.
- Proficiency in statistical tools and their applications.
- Strong interpersonal and communication skills.
- Sound administrative abilities and computer literacy.
- Familiarity with the latest best practices in quality management.
- Ability to collaborate effectively with various functions within the organization.
- Experience in managing internal teams and global clients.
- Demonstrated change management and conflict resolution skills.
Education:
- Graduate/Postgraduate in Food/Dairy Technology, Microbiology, or Chemistry.
Experience:
- 3-5 years of relevant experience in Quality/Manufacturing functions within the food & beverage industry of good repute.
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