Assistant Quality Assurance Manager

Assistant Quality Assurance Manager

TATA CONSUMER PRODUCTS

Position: Assistant Quality Assurance Manager
Location: Gurugram, Haryana, India


About the Role

Tata Consumer Products is seeking an Assistant Quality Assurance Manager to ensure high product quality standards, drive process excellence, and support continuous improvement initiatives across co-pack and plant operations.


Key Deliverables

  • Collaborate proactively with Tech-Ops and Planning teams to minimize material expiry at the plant level.
  • Drive successful NPD/EPD launches with RFT, ensuring zero loss to business growth.
  • Effectively manage the approved QA budget for the assigned cluster.

Responsibilities

Customer Service

  • Conduct regular market visits to ensure product integrity (Product & Packaging Quality Index) as per design standards.
  • Partner with Supply Chain to address internal complaints with urgency.
  • Work with Procurement and Planning to resolve incoming material challenges on time.
  • Collaborate with Tech-Ops on consumer complaint root cause analysis and mitigation planning.

Internal Processes

  • Implement corporate SOPs, processes, and practices across cluster Co-Pack units.
  • Periodically assess and improve Co-Pack operational quality (GMP, RFT, FSSAI/BIS, GLP).
  • Drive Food Safety Certification for Co-Pack units.
  • Manage daily incident deviations across the cluster.
  • Conduct training programs for cluster team members (Co-Pack, Tech Ops, Supply Chain, and Sales).

Innovation & Learning

  • Lead the Statistical Process Control (SPC) program for continuous improvement and risk assessment of new facilities.
  • Build process engineering, automation, and digitalization capabilities in clusters.
  • Oversee new plant/line qualification and validation of existing product extensions.

Critical Success Factors

  • Education: B.Tech/M.Sc./M.Tech in Chemical Science, Chemical Engineering, or Food Process Engineering from a reputed institute.
  • Experience: 7+ years in Liquid Beverage, Food Processing, Flavour, or Alcoholic Beverage industries.
  • Strong technical understanding of Water Treatment, Sanitation, Homogenization, Heat & Mass Transfer.
  • Familiar with filling technologies (Cold Fill, Hot Fill, Aseptic, Carbonated, etc.) and multiple packaging formats (PET, Cup, Tetra Pack, Glass, Pouch).
  • Good knowledge of Calibration, Analytical Chemistry, Microbiology, and Packaging Analysis.
  • Working knowledge of BIS/FSSAI regulations, FSSC, HACCP, ISO 22000, ISO 17025, and documentation practices.

Desirable Factors

  • Six Sigma certification.
  • Knowledge of GLP, GMP, and ISO certification processes.
  • Proficient with quality improvement tools and digital systems.
  • Strong communication and stakeholder management skills.

How to Apply:


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