Cafe Coffee Day is on the lookout for a passionate and detail-oriented Assistant Manager – Quality Assurance to join our team in Mumbai.
Location: Mumbai, Maharashtra, India
Position: Assistant Quality Assurance Manager
Company: Cafe Coffee Day
About the Role:
As an Assistant Manager – Quality Assurance, you’ll be the regional QA lead, ensuring our cafes, vendors, and logistics consistently meet high quality and food safety standards.
Key Responsibilities:
- Conduct monthly audits (25+ CCD outlets, 5+ CDX outlets, vendors, warehouses, cold storages)
- Prepare and present audit reports to stakeholders, driving corrective action
- Perform weekly food & beverage sensory evaluations
- Deliver team training on QA processes and standards
- Monitor logistics vehicle temperatures (primary and secondary), escalating deviations
- Conduct vendor audits and product process checks to ensure compliance
What We’re Looking For:
Functional Skills:
- Quality Assurance & Audit Management
- Training & Team Development
- Logistics Monitoring
- Food Safety Compliance
- Sensory Evaluation
Technical Skills:
- Strong knowledge of food safety & quality standards (FSSAI, ISO, etc.)
- Proficient in auditing techniques
- Skilled in data analysis and reporting (Excel or similar tools)
- Sensory testing experience
Qualifications & Experience:
- Bachelor’s in Food Science, Food Technology, or related field (Master’s/MBA preferred)
- 3–5 years of QA experience in the food & beverage industry
- Relevant certifications (QMS, FSMS, Quality Auditing) a plus
How to Apply:
Bring your passion for quality and join us in delivering exceptional experiences, one cup at a time.
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