We’re Hiring | Assistant Manager – Quality Assurance
Cafe Coffee Day (CCD) is looking for a passionate and experienced Assistant Manager – Quality to join our Quality Assurance team.
Location: Bengaluru, Karnataka & Rest of Maharashtra (ROM)
Role Overview
As an Assistant Manager – Quality, you will be responsible for driving quality assurance standards across the assigned region. The role involves audits, vendor compliance, food safety checks, training, and logistics monitoring to ensure consistent product quality across CCD and CDX outlets.
Key Responsibilities
- Act as QA in-charge for the assigned region, ensuring adherence to quality standards
- Conduct monthly audits at CCD & CDX outlets, vendors, warehouses, and cold storage facilities
- Prepare and present monthly audit reports with corrective action tracking
- Perform weekly food & beverage specification checks and sensory evaluations
- Monitor primary and secondary logistics vehicle temperatures and ensure corrective actions
- Conduct vendor audits to ensure compliance with food safety and quality standards
- Provide training to teams to maintain consistency in quality practices
Required Skills
- Quality Assurance & Audit Management
- Food Safety & Sensory Evaluation
- Reporting, Data Analysis & Stakeholder Management
- Training & Team Development
- Logistics Temperature Monitoring
Qualifications & Experience
- Bachelor’s degree in Food Science, Food Technology, Quality Assurance, or related field
- Certifications in QMS / FSMS / Quality Auditing preferred
- 3–5 years of QA experience in the food & beverage industry
- Strong knowledge of food safety regulations and quality management systems
Performance Indicators
- Audit compliance (CCD, CDX, Vendors, Warehouses)
- Quality standards adherence
- Monthly reporting & stakeholder reviews
- Team training effectiveness
- Logistics temperature compliance
How to Apply:
Join Cafe Coffee Day and be a part of ensuring quality excellence across our growing network!
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